Overview
Here’s is the Refund and Returns Policy for store.webmastereric.com, covering digital products, physical products, and affiliate products:
Refund and Returns Policy
Effective Date: 3-19-3025
Last Updated: 3-19-2026
At store.webmastereric.com, we strive to provide the best experience for our customers. Please review our refund and returns policy carefully before making a purchase.
1. Digital Products (Non-Refundable)
All digital products, including downloadable files, online courses, templates, and software, are non-refundable due to the nature of digital goods.
Exceptions:
• If you experience a technical issue that prevents access to your purchase, please contact support within 7 days for assistance.
• If a digital product was not delivered as described, we may offer a replacement or credit.
📩 Need help? Email us at support@webmastereric.com.
2. Physical Products (Refunds & Returns)
If you purchase a physical product from store.webmastereric.com, we accept returns and refunds under the following conditions:
Eligibility for Returns:
• The item must be unused, in its original packaging, and in the same condition as received.
• Returns must be initiated within 14 days of delivery.
• Items damaged due to misuse, neglect, or normal wear and tear are not eligible for return.
• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
Refund Process:
1. Contact us at support@webmastereric.com with your order number and reason for return.
2. If eligible, we will provide a return shipping address and further instructions.
3. Once received and inspected, we will process your refund within 7–10 business days to your original payment method.
🚨 Non-Refundable Physical Products:
• Items labeled as Final Sale or Non-Returnable
• Custom or personalized products
• Opened or used hygiene/sanitary products
3. Affiliate Products (No Refunds Through Us)
Some products listed on store.webmastereric.com are sold through affiliate programs (e.g., Amazon, TikTok Shop, AliExpress, Keap, Coinbase). These products are not sold directly by us, and therefore, we do not process returns or refunds for them.
How to Request a Refund for an Affiliate Product:
• Refunds and returns must be handled directly with the seller (e.g., Amazon, TikTok Shop, AliExpress, etc.).
• Please refer to the return policy of the platform where the purchase was made.
• If you have any issues, we can assist in directing you to the correct support team.
4. Cancellations & Order Changes
• Digital Products: Once purchased, orders cannot be canceled or modified.
• Physical Products: If you need to cancel or change an order, please contact us within 24 hours of purchase.
• Affiliate Products: Cancellation policies vary by retailer—please check with the respective platform.
5. Contact Us
If you have any questions regarding refunds or returns, contact us at:
📧 Email: support@webmastereric.com
Thank you for shopping at store.webmastereric.com!